CB Prestige NMN12000+

To ensure our customers can shop with confidence, we accept returns or exchanges for items that remain unopened within 7 days of delivery. Please contact us within 7 days of receiving the item.

We will always try to make sure that items delivered to you are of a good condition and correct. However, the following types of items can be put up for return and refund request:
•        Defective item
•        Incorrect item from the initial order
•        Expired item
•        Missing item
if you received any of the above items, please contact our customer service within 7 days upon receiving of your order, subjected to the following terms and conditions:
•        Item must be in their original purchase condition.
•        All packaging of each item must remain unopened and not defaced in any manner.
•        Items purchased as part of a set or multi-item pack, must be returned as a whole set.
•        Items that are labelled as Non-returnable and/or Non-refundable will not be accepted in our return and refund policy.

All return requests customer service and the requests will be reviewed by us, subjected to approval. All successful cases will be refunded to your credit card used.

→ Acquired a purity test certificate from Japan Food Inspection
→ Acquired safety standard certification (GRAS) defined by the US Food and Drug Administration (FDA)
→ Produced in a GMP certified factory that meets the quality standards set by the Ministry of Health, Labor and Welfare of Japan.

As a general rule, we ship within 1-3 business days from the order date.

Please note, we can only ship to Japan, Hong Kong, and Singapore.